Web, Content & Systems Support

Web, Content & Systems Support for Small Businesses

I help small businesses streamline, structure, and grow through practical web support, content development, and digital systems management.

With more than 20 years of experience working online, I specialize in helping businesses organize the moving parts behind their websites, content, communications, and day-to-day operations.

My background combines website management, content strategy, publishing, SEO, newsletters, social media, and business systems support — making me a strong fit for businesses that need someone adaptable, experienced, and able to handle multiple roles.

Because of my broad skillset, I can also incorporate SEO and social media optimization into your content package to help ensure your work is polished, organized, and ready to publish.

Website & WordPress Support

  • WordPress setup and management
  • Website updates and maintenance
  • Content formatting and publishing
  • Basic SEO optimization
  • Blog and category organization
  • Plugin, menu, and page management
  • Website audits and troubleshooting

Content & Publishing Support

  • Website copy and content editing
  • Blog posts and article formatting
  • Newsletter creation and management
  • Proofreading and editing
  • SEO-friendly content optimization
  • Content organization and restructuring

Social Media & Marketing Systems

  • Social media content planning
  • Editorial and publishing calendars
  • Cross-platform content organization
  • Brand consistency support
  • Canva graphics and marketing materials
  • Newsletter and audience growth systems

Business Systems & Administrative Support

  • Workflow organization
  • Digital file and document management
  • Process streamlining
  • Client communication systems
  • Research and project coordination
  • Operations and backend support

Why Work With Me?

Whether you need ongoing support, project-based help, or someone to step in and untangle a messy backend, I can help create smoother workflows and more manageable systems.

Managing websites, content, social media, newsletters, and business systems all at once can be overwhelming. I know this because I experienced it when I launched my first company more than 20 years ago.

I excel in helping businesses bring structure to the chaos.

I’m highly adaptable, fast-learning, organized, and experienced working across multiple platforms and systems.

The CM Effect

Experience THE CM EFFECT

The CM Effect is what happens when strategy, systems thinking, creativity, and adaptability intersect.

I’m known for stepping into overwhelmed projects, identifying what isn’t working, and creating structure that allows people and businesses to move forward again. Sometimes that means untangling operational chaos behind the scenes. Sometimes it means restructuring a website, refining messaging, improving workflows, or helping clients reconnect with the bigger vision behind what they’re building.

My work is highly collaborative, deeply analytical, and grounded in real-world problem solving. I bridge creative thinking with operational strategy, helping clients transform scattered ideas into sustainable systems that actually function.

Clients and projects have included:

  • Canadian Chamber of Commerce in Taiwan
  • Small businesses
  • Tourism and hospitality brands
  • Nonprofits
  • Online publications and blogs
  • Hobby farms
  • Ministry of Education departments
  • Entrepreneurs and creators
  • Education organizations
  • Healthcare and advocacy projects
  • Property management sites and realtors
  • Restaurants and eateries
  • Chambers of Commerce
  • Dragons’ Chamber Taiwan (co-founder)

Platforms and tools I’ve worked with include:

Platforms and tools I’ve worked with include WordPress, Mailchimp, MailPoet, Brevo, HubSpot, Canva, Google Workspace, Meta Business Suite, WooCommerce, Yoast SEO, Google Analytics, Stripe, Wise, Wave, Payhip, and a wide range of digital publishing and operational systems.

SEO / web

  • Google Search Console
  • Yoast SEO
  • Google Analytics

Ecommerce / business

  • Stripe
  • WooCommerce
  • Payhip

Design / workflow

  • Google Drive
  • Adobe Express
  • Dropbox

If you’re looking for practical, all-in-one support for your website, content, and business systems, feel free to get in touch.

I’d love to hear about your project.

GET IN TOUCH

Let’s Work Together